Store Policy

Hey baddies! Thank everyone who shops with us!

Return Policy:

All sales are final. We do not accept exchanges for hair that has been altered, bleached, wet, or worn. Exchanges can only be made 7 days after the item has been delivered. We do not offer refunds, and in the rare event one is given, it will be via store credit.

Shipping: Bundles, Closures, and Wigs not on hand will take 5-6 bussiness days to process, shipping varies based on the option selected by carrier. We use UPS and every order is insured. Standard is 3-4 business days, and Express is 2 bussiness days. There's an option for UPS next day aswell. Bundles, Wigs, and Closures on hand are available to ship the next bussiness day . We are not responsible for lost or stolen packages. We are also not responsible for any shipping delays, after a package is dropped off.

Orders Flagged High Risk Orders will be cancelled and refunded no exceptions. You can replace the order with a different card if it's flagged high risk.

Orders Flagged Medium Risk orders will need a confirmation, and potentially a valid ID to verify your identity.